1. About this policy
This policy explains how information is handled when you browse this company website or contact the ISAYA team. The linked shop and store studio have separate features and data practices; check the information provided there before creating an account or making a purchase.
2. Information you share
The contact form asks for your name, email address, enquiry topic, and message. Please include only what we need to understand your enquiry. Do not send passwords, payment card details, identity documents, or other sensitive information.
3. How your enquiry is used
We use the details you submit to receive, review, and respond to your enquiry. Messages are stored in our backend and forwarded by email to the team. Sending an enquiry does not subscribe you to a mailing list.
4. Services involved
Cloudflare provides website hosting and backend storage. ZeptoMail processes enquiry emails. These services process information needed to deliver their functions. Hosting services may also process technical request information, such as IP addresses and browser details, to operate and protect the website.
5. Cookies and browser storage
This company website does not set advertising cookies or use analytics tracking. The contact form keeps unsent text in the current page only; it is not saved to browser storage. Navigating away or reloading may remove that text. The linked shop and store studio may use cookies for their own account and session features.
6. Keeping and managing information
Contact records are used for handling enquiries and related follow-up. If you want to ask about a message you sent, correct your details, or request deletion, contact us through Reach out. Tell us which email address you used and the approximate date of your enquiry so we can locate it.
7. Links and updates
Following a link to another service takes you to that service’s own terms and privacy information. We may update this policy as the company website changes; the date above identifies the latest version.